Detail of CBP One

About CBP One App

Launched as part of CBP’s digital modernization efforts, CBP One integrates several essential border services into a single, user-friendly interface. It primarily serves migrants, asylum seekers, carriers, freight forwarders, and international travelers. This app acts as a secure digital bridge between people and border officials, helping manage immigration processes transparently and efficiently.

Over time, CBP Link US has expanded this app’s features, allowing more services and functions, including scheduling appointments at U.S.-Mexico border ports of entry. App CBP is officially available on the Google Play Store and Apple App Store. However, the app version is often downloaded from official sources for Android devices that may not have access to Google Play or need manual installation.

What is CBP One?

CBP One is an official mobile application developed by the U.S. Customs and Border Protection (CBP) to simplify and modernize how people interact with U.S. immigration and border services. Available for both Android and iOS, this app provides a centralized digital platform for travelers, migrants, and trade partners to access CBP services directly from their smartphones.

With CBP app, users can perform various border-related tasks — from submitting traveler information and applying for appointments at ports of entry to verifying travel documents. The app was designed to streamline communication between individuals and CBP, reducing paperwork and saving time for both sides.

Key Features of CBP One App

The CBPOne app is more than just a tool for travel documentation. It’s a comprehensive border management assistant that offers multiple functionalities under one roof. Here are its most important features:

Schedule Port of Entry Appointments

Migrants seeking to enter the United States legally through a southern border port can use the app to schedule an appointment for an interview. The system allows individuals and families to select an available date and time, helping ensure orderly processing without overcrowding at the border.

Traveler Information Submission

Air travelers can use the app to submit travel and inspection information before arriving at a U.S. airport. This feature helps speed up processing times, as CBP Mod officers receive passenger details in advance.

Import and Export Documentation

Trade professionals can upload required import/export documents directly through the app. This digital submission process simplifies compliance and reduces manual errors in trade operations.

Agricultural Inspection Assistance

The app includes tools for agriculture specialists and shippers to request inspection services for agricultural goods, ensuring that shipments meet U.S. standards and regulations before entering the country.

Humanitarian Parole and Asylum Requests

For migrants and asylum seekers, CBP Link has become an essential platform. It enables legal entry request submissions under specific U.S. humanitarian programs, helping prevent illegal crossings and supporting lawful migration pathways.

Biometric Verification

The app supports biometric photo submissions and identity verification processes, which enhance security and reduce fraud during immigration and travel procedures.

Real-Time Notifications

CBP One sends real-time updates and alerts about appointments, document status, and border regulations, keeping users informed about their cases and next steps.

Multilingual Interface

To assist international users, the app supports multiple languages, including English, Spanish, and Haitian Creole, ensuring accessibility for migrants from different backgrounds.

Benefits of Using CBP Link

The app offers significant advantages to both users and the U.S. government. Below are the major benefits:

Simplified Immigration Process

Instead of visiting CBP offices or border checkpoints in person, users can complete much of their paperwork and scheduling directly through the app.

Transparency and Fairness

The app promotes transparency by allowing users to view available appointment slots, track their requests, and receive official updates directly from CBP, reducing the influence of intermediaries or misinformation.

Time and Cost Efficiency

Both travelers and CBP officers save time through pre-screening and digital documentation submission, cutting down long waiting times at ports of entry.

Enhanced Security

Biometric verification and encrypted data exchange enhance identity security and prevent fraudulent entries or document misuse.

Accessibility

Whether you’re a migrant seeking asylum or a cargo operator filing documentation, you can access CBP services anytime, anywhere, using your smartphone.

Reduced Border Congestion

With appointment scheduling and digital pre-screening, the app helps manage border traffic more effectively, preventing overcrowding and improving safety at ports of entry.

How to Use CBP One App?

Using the app is relatively straightforward, though the process may vary slightly depending on your purpose (travel, asylum, cargo, etc.). Here’s a general step-by-step guide:

Download and Install the App

Download CBP One from the Google Play Store or Apple App Store. If unavailable in your region, you can download app from official or trusted app repositories.

Create an Account

Once installed, open the app and create an account using your email address and password. You’ll receive a verification email to confirm your identity.

Select Your User Type

After logging in, choose the relevant category such as: Traveler, Migrant/Asylum Seeker, Carrier, Broker, Agricultural Specialist, etc.

Provide Required Information

Depending on your purpose, fill in the necessary details — such as passport number, nationality, contact information, and other required documentation.

Schedule an Appointment

If you’re a migrant, you can select a border port of entry and choose an available date and time for your interview or processing.

Upload Documents or Photos

You may need to upload supporting documents or submit a selfie for biometric verification.

Confirmation

Once submitted, you’ll receive a confirmation notice and updates through the app regarding your appointment or case progress.

How to CBP One Download for Android?

Although CBPOne is available on the Google Play Store, some users prefer or need to install it manually using the file. Here’s how to do it safely:

1. Enable Unknown Sources: Go to your Android device’s settings → Security → Enable “Install from unknown sources.”
2. Download APK File: Visit a trusted site such as APKMirror, Uptodown, MODPKR, or the official CBP government page if they provide the APK link.
3. Install the app: Tap on the downloaded file and follow on-screen instructions to install.
4. Open and Log In: Once installed, launch the app and sign in with your credentials.

Important Note: Always download the app from a trusted or official source to avoid fake or modified versions that could compromise your data.

How to Install CBP One App on iOS? (iPhone/iPad)

For iPhone users, installing CBP is even simpler: Open the App Store Search for “CBPOne” by U.S. Customs and Border Protection. Tap Download and wait for installation Open the app, register, and start using its features.

Common Issues & Troubleshooting

While CBP One is a powerful and secure platform, users sometimes face technical issues or confusion. Here are some common problems and their solutions:

App Not Loading or Crashing

Make sure you have the latest version installed. Clear the app cache or reinstall the app. Ensure your internet connection is stable.

Error During Appointment Scheduling

Check if appointment slots are available for your region. Try again later, as appointments refresh periodically. Ensure that all required information fields are correctly filled.

Login or Verification Problems

Reset your password through the “Forgot Password” option. Double-check your email verification link. Try logging in from a different device if the issue persists.

APK File Not Installing

Confirm that “Unknown Sources” is enabled. Ensure the downloaded file isn’t corrupted. Download from a verified website.

CBP One Immigration Process

The CBP One app plays a vital role in modernizing U.S. border management. In particular, it supports humanitarian migration and asylum programs by providing a fair, organized system for migrants to submit entry requests.

For Asylum Seekers

Migrants at the U.S.-Mexico border can use CBP to schedule an appointment for entry under humanitarian processes. This helps manage large-scale migration flows safely and efficiently.

For Legal Travelers

International travelers can upload travel information, helping CBP officers pre-screen passengers before arrival, improving the speed and efficiency of border processing.

For Trade Professionals

The app’s integration with trade documentation systems makes it easier for carriers and brokers to comply with U.S. customs regulations.

Privacy and Data Security

Because the CBP app handles sensitive data — including biometric photos, travel details, and identification documents — it follows strict data protection measures. CBP ensures all data is encrypted during transmission and stored securely. Moreover, users are advised not to share login credentials or use third-party versions of the app.

CBP One– Version Updates & Improvements

Since its launch, CBPOne has undergone several updates to improve performance, user experience, and feature coverage. Updates typically include:

• Improved appointment scheduling interface
• Bug fixes and speed optimization
• Expanded eligibility for migrants from new countries
• Updated security and privacy features
• Always ensure that you have the latest version of the app to benefit from these improvements.
• Safety Tips for Users
• Only download the app or app from official or verified sources.
• Avoid sharing your personal login details.
• Stay updated with official announcements from the U.S. Department of Homeland Security (DHS) or CBP official website.
• Do not pay anyone to schedule an appointment through CBP One — the process is completely free.

Conclusion

CBP One is a groundbreaking step in transforming U.S. border and immigration management. By integrating multiple CBP services into one mobile platform, it provides convenience, transparency, and fairness to all users — from travelers and cargo handlers to migrants seeking safe and lawful entry.

Whether you’re preparing for international travel, scheduling a port-of-entry appointment, or managing trade documentation, the app simplifies every step with security and reliability. As the app continues to evolve, it remains a key digital tool for ensuring safe, efficient, and transparent border operations between the United States and its international partners.

FAQs

Is CBPOne App free to use?

Yes, the app is completely free to download and use. CBP does not charge any fees for appointments or document submissions.

Where can I download CBPOne?

You can download it from the Google Play Store, Apple App Store, or a trusted app site if your region doesn’t support Play Store downloads.

Who can use the CBPOne App?

The app is available for: Travelers entering the U.S. Asylum seekers and migrants at border ports and Agricultural specialists. Carriers and brokers for trade operations

Is CBP One safe and official?

Yes, CBPOne is an official U.S. government app developed by the Department of Homeland Security (DHS) and U.S. Customs and Border Protection.

What Should I Do If I Can’t Find Appointment Slots?

Appointment availability changes daily. Keep checking the app early in the morning or try different border ports for open slots.

Can I use the App Outside the United States?

Yes, the app works internationally and can be used from most countries where mobile data or Wi-Fi is available.

Does CBPOne require internet access?

Yes, an active internet connection (Wi-Fi or mobile data) is required to use the app and submit information.

How do I contact CBP support?

You can visit the official CBP.gov website and access the Contact Us section for assistance or submit inquiries through the app’s help section.